Department of Knowledge Management

"Organizing Knowledge, Enabling Access"
Dr. Jaffar M. Ponera

Dr. Jaffar M. Ponera

Senior Librarian

Head of Department (HoD)


I sincerely feel greatly honoured to welcome you all to the Department of Readers Service (RS) of the Moshi Co-operative University (MoCU). The department is among the two departments under the Directorate of Library Services (DLS). Since its establishment, the department has been responsible for library collection management and development, circulation, and administration of services and materials. The department has highly qualified librarians who are experts in various areas of library and information science and offer information services to the university community. Currently, the department provides information and reference services, managing the issuance, renewal, and return of library materials, answering user queries and providing ready reference service, conducting library orientation programs for new users, organising workshops or exhibitions on the use of libraries, registering new library members, shelving, shelf-reading, and sorting of library materials, advice and support on research projects and literature reviews, evaluating and assessing library collection, ensuring daily statistics are compiled, conducting library stocktaking, and notifying library users of new arrivals of library materials.

Core Functions

This department is responsible for the effective management of knowledge, as a strategic asset, to further the organisation’s objectives.

Create and/or improve technical infrastructures for developing new products and services

Conduct information literacy training to enhance knowledge sharing

Develop and coordinate knowledge management platforms

Acquire library materials and maintain relevance

Processing acquired resources

Monitoring and administering the knowledge base

Develop and coordinate knowledge management framework

Provide technical support for ICT knowledge-sharing applications

Coordinate academic programs under the directorate

Prepare library learning and research agenda

Build staff capacity in knowledge management

Negotiate electronic resources license agreements

Keep records of all acquired information materials

Liaise with academic departments to identify information needs